1. Benefits

Are you buying a home?
Look for the HMS Warranty Sign!

A home warranty limits unplanned expenditures. Buying a home is one of the most joyous decisions you will make in your life, but it can also put a big strain on your budget. Having a major system breakdown can be downright catastrophic. With an HMS warranty, you know you're covered for a full year beginning the day of homeownership.

After that, the plan may be renewed yearly so that you can enjoy the comfort of knowing your home is protected for as long as you own your home.

The HMS Home Warranty assures that a network of qualified contractors is only a phone call away, 24 hours a day, 365 days a year.
Optional Coverages are available for additional protection.

2. What is covered?

An HMS warranty is one of the most comprehensive plans in the industry and it is supported by one of the most efficient claims processing and repair contractor networks in the country.
The HMS Warranty covers breakdowns in major systems like plumbing, electrical, heating and air conditioning as well as washer, dryer, oven, refrigerator and other items for a full year beginning the day of homeownership.

With so much that can go wrong - and often does - an HMS Home Warranty gives you peace of mind.

Detailed Coverage information
For detailed coverage information for Florida, CLICK HERE.

3. Frequently Asked Questions

1. Why do I need an HMS Home Warranty?

You can't predict when problems will arise. They seem to happen when you're least prepared. Unplanned home repair expenses ruin many family vacations and holidays, and put a tremendous strain on the family budget. An HMS Home Warranty gives you the protection you need. It covers breakdowns in major systems like heating and air conditioning, plumbing, electrical, as well as washer, dryer, oven, refrigerator and other items. With so much that can go wrong - and often does - an HMS Home Warranty gives you peace of mind.

2. What does it cost?
Basic one-year coverage is $429, with additional options available. For the actual price and options available, click here. (This should open the attached HMS Brochure)

3. When do I pay?
Payment must be received within thirty days after closing. Otherwise a thirty-day hold will be placed on the policy from the day the payment is received. No claims can be made during the thirty-day hold period. On the thirty-first day after the payment is received, the policy will go into effect for one full year.

4. When does the warranty go into effect?
The Buyer warranty goes into effect as of the day of closing, provided payment is received within seven days after closing. The HMS warranty is renewable each year.

5. Do I need a home inspection first?
There is no formal home inspection required. However, all covered components must be in proper working condition at contract effective date.

6. What do I do when a covered component needs repair?
For 24-hour claim service simply call toll-free 1-800-432-1033.

7. Do I call my own contractor if and when I have a claim?
No. HMS offers a 1-800 claim hotline, which will provide you the name and phone number of a contractor in your area that is licensed to work for HMS. Please do not call a contractor yourself. You will not be reimbursed for work performed without prior company approval.

8. Is there a deductible?
Yes, there is a $100 or actual cost (whichever is less) deductible per occurrence per claim. The deductible is paid to the contractor that makes the service call.

9. Does HMS have a payout or age limitation?
No HMS does not have caps or age limitations on any of the items they cover.

HMS Home Warranty: Home Sellers

1. Benefits

Are you selling your home?

Here are 6 reasons why you need an HMS Home Warranty

1. Improve your home's overall appeal. The added value of the HMS Home Warranty will help your home sell faster. Up to 50% faster than without a home warranty.
(National Home Warranty Association)

2. Makes your home more attractive to buyers Eight out of ten buyers would prefer to buy a home with a home warranty.
(Gallup Poll)

3. Increases the chances of a higher selling price Up to 3% more, on average, by making it a safer investment for the buyer.
(Business Week)

4. Protect you against costly repairs on covered components while your home is listed for sale (subject to a deductible per trade call).

5. Reduces the chances of a delayed closing due to a conflict over a malfunctioning covered component.

6. Helps protect your sale proceeds by reducing the chance that you'll be asked to reimburse the buyer for a breakdown of a covered component.

THINK LIKE A BUYER

Pretend for a moment you're looking for a home. You've narrowed your search to two homes that are nearly identical except that one home has a home warranty and the other doesn't.

Which one would you choose? Which one would you be willing to pay more for?

2. What is covered?

An HMS warranty is one of the most comprehensive plans in the industry and it is supported by one of the most efficient claims processing and repair contractor networks in the country.

The HMS Warranty covers breakdowns in major systems like plumbing, electrical, heating and air conditioning as well as washer, dryer, oven, refrigerator and other items for a full year beginning the day of homeownership.

With so much that can go wrong - and often does - an HMS Home Warranty gives you peace of mind.

Detailed Coverage information
For detailed coverage information for Florida, CLICK HERE.

3. Frequently Asked Questions

1. Why do I need an HMS Home Warranty?
You can't predict when problems will arise. They seem to happen when you're least prepared. Unplanned repairs can ruin a sale. An HMS Home Warranty gives you the protection you need. It covers breakdowns in major systems like heating and air conditioning, plumbing, electrical, as well as washer, dryer, oven, refrigerator and other items. With so much that can go wrong - and often does - an HMS Home Warranty gives you peace of mind.

2. What is covered?
Most HMS Home Warranties cover Air Conditioning Unit, Central Heating Unit, Ductwork, Electrical System, Plumbing System, Water Softener, Water Heater, Faucet, Refrigerator, Built-in Dishwasher, Built-in Microwave, Oven, Range, Garbage Disposal, Built-in Trash Compactor, Central Vacuum, and Washer & Dryer, Doorbell, Paddle Fans, Garage Door Opener. For additional answers specific to coverage in Florida, CLICK HERE.

3. Can I cover my home while it's listed?
Yes! When the property is listed, and the seller agrees to provide a home warranty plan paid out of the proceeds of the closing, the seller receives coverage at for a $70 additional cost for the duration of the listing period (not to exceed 1 year).

4. What does it cost?
Basic one-year coverage is $429, with additional options available. For the actual price and options available, CLICK HERE.

5. When do I pay?
Payment must be received within thirty days after closing. Otherwise a thirty-day hold will be placed on the policy from the day the payment is received. No claims can be made during the thirty-day hold period. On the thirty-first day after the payment is received, the policy will go into effect for one full year.

6. When does the warranty go into effect?
The Seller warranty goes into effect immediately upon receipt of warranty information.
The Buyer warranties go into effect as of closing day, provided payment is received within seven days after closing.

7. Do I need a home inspection first?
There is no formal home inspection required. However, all covered components must be in proper working condition at contract effective date. When the Seller Home Warranty is funded, it converts to an HMS Buyer Home Warranty, providing the buyer coverage for one full year.

8. If the house does not go to closing, do I have to pay anything if I've used the warranty?
If the home is taken off the market before listing expires, the Home Seller will be responsible for the amount of the claim, or the amount of the warranty, whichever is less. However, if the listing expires and the Home Seller does not renew the contract with the real estate agent, then the Home Seller owes nothing.

9. What do I do when a covered component needs repair?
For 24-hour claim service simply call toll-free 1-800-432-1033.

10. Do I call my own contractor if and when I have a claim?
No. HMS offers a 1-800 claim hotline, which will provide you the name and phone number of a contractor in your area that is licensed to work for HMS. Please do not call a contractor yourself. You will not be reimbursed for work performed without prior company approval.

11. Is there a deductible?
Yes there is a $100 or actual cost (whichever is less) deductible per occurrence per claim. The deductible is paid to the contractor that makes the service call.

12. Does HMS have a payout or age limitation?
No HMS does not have caps or age limitations on any of the items they cover.

13. Can vacant homes be covered?
Yes, provided all utilities remain on, and the home stays in show condition.

HMS Home Warranty: Home Owners

1. Benefits

HMS protects your home, your family and your finances.

SAVE MONEY:
When something breaks, your expense is limited to a a reasonable deductible. HMS pays the cost of covered repairs. You know, in advance, how much each repair will cost. And, there's no limit on the number of claims you can make.

Here's why it makes sense:
After you spend your savings to buy a house, then more money to make that house your home, you certainly don't want to face large, unexpected repair bills on one or more of the home's major systems and appliances.

SAVE TIME:
You simply call HMS, toll-free, 24 hours a day, and we assign a local, pre-qualified repair contractor.

Here's what it is:
A service contract that helps protect you against mechanical breakdown of a covered major system or appliance in the home for a year after closing. Coverage applies to major systems like heat/AC, electrical and plumbing as well as major appliances like the refrigerator, dishwasher, washer and dryer, stove/range and water heater.

AVOID STRESS:
HMS makes it easy. You don't have to search the yellow pages hoping to choose a dependable contractor and make multiple calls trying to find the right one. The repair can be made quickly and easily, minimizing the inconvenience to you and your family.

Comprehensive coverage from a national leader:
HMS is one of the largest home warranty providers in the nation • Toll-free enrollment and claims numbers • National network of certified, local repair contractors

2. How To File A Claim

What do I do when a covered component needs repair?

For 24-hour claim service simply call toll-free 1-800-432-1033.

Do I call my own contractor if and when I have a claim?
No. HMS offers a 1-800 claim hotline, which will provide you the name and phone number of a contractor in your area that is licensed to work for HMS. Please do not call a contractor yourself. You will not be reimbursed for work performed without prior company approval.

Is there a deductible?
Yes there is a $100 or actual cost (whichever is less) deductible per occurrence per claim. The deductible is paid to the contractor that makes the service call.

Does HMS have a payout or age limitation?
No HMS does not have caps or age limitations on any of the items they cover.

3. SEER Information

13 SEER Information

What is "SEER"?

Seasonal Energy Efficiency Ratio (SEER) is the minimum energy efficiency level for central air conditioning systems. The SEER rating is similar to the miles-per-gallon rating for automobiles. The more energy efficient the air conditioning equipment is, the higher the SEER rating.
Effective January 23, 2006, the U.S. Department of Energy (DOE) has mandated that manufacturers must build A/C units with ratings of at least 13 SEER. However, lower rated systems can continue to be sold, installed and repaired until inventory of these products and parts is exhausted.

How does 13 SEER benefit you?
Once your home is 13 SEER efficient, it's likely you'll see real savings on your monthly utility bill. Since more efficient systems use less energy to operate, there's less to pay for each month:

13 SEER efficiency delivers about 23% energy savings compared to 10 SEER models*
13 SEER efficiency delivers about 8% energy savings compared to 12 SEER models*

What else do you need to know?
As a result of the 13 SEER Federal mandate, all homeowners are likely to incur additional expenses to replace a system with a 13 SEER unit. Air conditioners usually get larger in size as the SEER rating is increased. Consequently, it is expected that the cost to repair and/or replace A/C systems will increase dramatically. For example:

A bigger unit may not fit where a less efficient model did.
Larger units may require costly modifications to gas lines, electrical, coils, valves and more.
There may be compatibility issues between indoor and outdoor units, requiring equipment change outs needed to ensure compatibility.
Larger size means fewer units can fit on a delivery truck or in a warehouse than before, and it may take more than one person to lift and install a system.

For More Information regarding the 13 SEER Federal mandate you may contact:
Department of Energy: www.energy.gov